Questions,
answered.

Open the product, set your options — size, stock, finish, quantity — and the price updates live as you go. Share your artwork link, check out, and we confirm by WhatsApp.

Yes — walk into Paya Lebar Square, 60 Paya Lebar Road #B1-35. Bring your file or just an idea and we’ll set it up with you at the counter.

For custom jobs and bulk quotes, yes — WhatsApp is the fastest way. For standard products, the website is quickest because pricing is live and your options are locked in cleanly.

No — you can check out as a guest. An account lets you reorder in one click, track progress, and use your membership vouchers, points and credit.

Message us on WhatsApp as soon as possible. We can usually adjust before the job goes on the press; once it’s printing we can’t change it.

Reorder from your account, or send us your previous order number on WhatsApp and we’ll pull the same job up.

Print-ready PDF, AI or PSD for print products. For personalised gifts, just upload a photo (JPG or PNG) straight into the gift configurator — no design file needed.

Each product page lists the exact artwork requirements — size, bleed, resolution and format — so set your file to the spec shown there. Not sure about something? WhatsApp us and we’ll talk you through it.

Bleed is the extra 2mm of background you extend past the cut line, so when we trim the job there’s no thin white edge if the blade shifts a hair. Keep important text and logos a few mm inside the edge too.

Not directly — please export to a print-ready PDF first (CMYK, 300 DPI, correct size with bleed). Exports straight from those tools are often RGB and low-res, which won’t print the way they look on screen.

No — we print your file as supplied. RGB tends to print darker than it looks on screen, so convert to CMYK yourself before sending so the colours come out as you expect.

Share a Google Drive, Dropbox or WeTransfer link — there’s no file-size limit that way. Just paste the link when you order or send it to us on WhatsApp.

WhatsApp us before you order and we’ll guide you on size, bleed and format. We don’t design from scratch, but we’ll make sure a print-ready file is set up to print cleanly.

No — we print exactly as per the artwork you supply, so please make sure your file is final and print-ready before sending. We don’t send a separate proof to sign off. (Die-cut shapes are the one exception: you approve a cutline preview before we cut.)

Most digital print jobs are ready in 1–7 working days depending on the product; offset runs about 7 working days. Lead time for each item is shown on its product page.

Once your artwork clears our file check — not the moment you pay. If there’s an issue with the file, we flag it early so the timeline stays honest.

It depends on our current production queue. WhatsApp us with your deadline and file, and we’ll check the queue and tell you what’s possible.

Yes — and there’s no separate step. Place your order and tell us to check your file first; we’ll do a basic check (the file opens, the page count is right, obvious issues flagged) before anything goes on the press.

Over 70 products — name cards (digital, luxury, NFC, PVC, transparent), flyers, posters, stickers, roll-up and PVC banners, booklets, letterheads, envelopes, NCR forms, packaging (gift boxes, paper bags, cup sleeves), apparel (t-shirts, polos, aprons) and a full range of personalised gifts.

A deep library of quality stocks across weights and finishes — matt, gloss, uncoated, textured and more. Ask us for samples before committing to a bigger run.

Yes — A0 posters, roll-up and PVC banners, X-stands, life-size standees and stretched canvas. Great for events, launches and retail.

Yes — t-shirts, polo shirts and aprons, printed by DTF or embroidered. Embroidery starts at 2 pieces per design; the setup cost is per design, not per piece.

Gift boxes, paper bags, cup sleeves, money packets, belly bands and more — branded packaging that finishes the unboxing.

No minimum on most products. Some come in set quantities (like name cards by the box), shown on the page. Embroidery is the main exception, starting at 2 pieces per design.

Pick a gift, upload your photo or type your text, preview it live, and check out. Each piece is made to order, one at a time — we print, engrave or stitch it, then you collect or have it delivered.

Yes — the configurator shows a live preview as you upload and adjust, so what you see is what we make.

Photo frames, engraved and metal keychains, mugs and tumblers, acrylic wall art and signage, LED displays, embroidered pieces, magnets and more — for weddings, birthdays and corporate gifting.

No minimum on most gifts — order a single keepsake or a big corporate batch, same process.

We deliver islandwide — choose next-day or a cheaper economy option, with free delivery over a minimum spend and free self-collection at Paya Lebar Square. You’ll see the exact delivery cost at checkout.

We message you on WhatsApp once it’s printed and checked, so you know exactly when to collect or expect delivery.

Paya Lebar Square, 60 Paya Lebar Road #B1-35, Singapore 409051 — two minutes from Paya Lebar MRT. Self-collection is free.

We’re Singapore-focused. If you need something sent overseas, WhatsApp us with the details and we’ll let you know what’s possible.

We’re not GST-registered, so there’s no GST added — the price you see is the price you pay.

Live on the configurator — pick your stock, size, finish and quantity, and the price updates instantly. No quotes to chase for standard products.

Yes — volume tiers show up automatically on most products as your quantity climbs, so the bigger the run, the better the unit price.

No — delivery is calculated separately and shown at checkout, so the product price stays clean. Self-collection is free.

Yes — live pricing already shows volume tiers, and we set up corporate accounts for regular and multi-outlet ordering. WhatsApp us or use the Corporate Account option on the contact page for a tailored quote.

Pay by PayNow, bank transfer, or card. Card payments run securely online through HitPay, a trusted third-party payment gateway — there’s no card terminal at the shop.

For most orders you pay online at checkout. For walk-in jobs we confirm and settle payment with you at the shop.

Yes — let us know, especially for corporate orders or company claims, and we’ll provide a receipt or invoice for your records.

Yes — card payments are handled by HitPay, a trusted third-party payment gateway. Your card details go straight to them and are never stored on our website.

Message us on WhatsApp with your order number and a photo. We’ll review it with you — if something went wrong on our end we’ll put it right; if it comes down to the artwork or file that was supplied, we’ll talk through the best fix.

Yes. The annual membership lands vouchers in your account the day you join, takes member pricing off everything you print, and earns points on every order. Full details are on the Membership page.

Members earn 1 point per S$1 on every order. Points build your tier (Bronze, Silver, Gold), and each tier unlocks spendable account credit. Every member gets 5% off; once you reach Gold, that rises to 10% off every order.

Discounts don’t stack — per order you use one (a voucher, member pricing, a promo code or your Gold rate), whichever saves the most. Points are separate, though: you earn them on every order no matter which discount applies.

Your vouchers and member pricing are live the moment you join, and you earn points on your next order. Points stay live for 12 months from your last order; they lapse if your membership ends, or if you go a full year without ordering.

Always welcome. Bring your file or just an idea and we’ll help you work it out at the counter — no appointment needed.

Mon–Fri 10am–7:30pm and Sat–Sun 10am–7pm, closed on public holidays.

Fastest is WhatsApp. You can also call the shop or email us — all the details are on the Contact page.